Tag Archives: ServiceTalk

Common Objectives for the Business and IT

COBIT 5 was officially launched on Tuesday the 10th of April.

The evolution from COBIT 4.1 shifts focus away from “Control Objectives for Information and Related Technology” to Governance and Management of Enterprise IT.

My take on the evolution of the COBIT 5 framework is that we now have a way of defining and agreeing “Common Objectives for Business and IT“.

The following number of downloads of the COBIT 5 Framework have been processed in just 4 days.

I wonder how many of these downloads have been made by individuals in the Business, Consultants and Trainers rather than IT folk.

Here is the LINK to the COBIT 5 Product Family.

The fresh guidance provided in COBIT 5  will make it possible to align Enterprise (Business) and IT related goals by defining and agreeing common objectives.

Common objectives are required to close the communication / expectation gap between IT and the Business.  In this video the CEO is talking with the CIO.

How are you helping the Business drive revenue?

Is IT focussing on driving our strategic initiatives?

How are you enabling innovation within the Business?

How is IT aligning to the Business and adding value?

Looks like they both could use some help

So how should you address the gap in perception and reality?

A good place to start is to read the new Evaluate, Direct and Monitor processes for the Governance of Enterprise IT, specifically:

  • EDM02 Ensure Benefits Delivery and
  • EDM05 Ensure Stakeholder Transparency

these processes will help the Business and IT to develop a shared understanding of stakeholder needs and value realisation.

The spring issue of ServiceTalk dropped on my mat this week and contained an article by Robert E Stroud entitled COBIT 5 : Delivering Value Through Governance and Management.  The 2 page article, tucked away at the back of the magazine, provides an overview of the COBIT 5 Framework, Enabler Guides and Professional Guides.

You have to a member of itSMF in order to view the article online. LINK

Stroud states that “Value can only be realised when COBIT is adopted and adapted to fit a particular environment.  The implementationmust ddress the specific business challenges, including mnaging changes to culture and behaviour”.

WHY ARE COMMON OBJECTIVES FOR THE BUSINESS AND IT SO IMPORTANT?

There is an expectation gap between the Business and IT because Enterprise and IT related goals are not aligned.

The purpose of Internal or External IT Service Providers is to serve the Business.  A successful relationship can only work if there is a set of shared goals and common objectives. COBIT 5 practical guidance is a great place to start in order to address communication gaps and have the right conversations.

The COBIT 5 framework enables the Business and IT to talk about the same things in the same way.  Tighter integration is required between the Business and IT in order to drive solutions and lay the foundations for a Transformation journey. (from 37 seconds in)  

We are operating in  a Multi Sourcing environment and COBIT 5 will jump start the ability of Service Integrators to implement the right governance processes.

Failure to act and demonstrate value to Business Executives will open the door for the Consulting firms / Independent Consultants who sit at the intersect between the Business and IT.

Making excuses that the IT organisation is too busy to carve out time to understand, plan and implement the COBIT 5 guidance is not acceptable.

Get involved or you will be bypassed and become irrelevant.  

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